How long until my order ships?
Order processing typically takes 3-5 business days.
How long does shipping take?
Depending on the shipping method you select, shipping can take anywhere from 2-5 business days. Please note that arrival dates are merely an estimate, and we cannot control the exact time it takes for an order to reach your home.
What size shirt or sweater should I order?
You can find size charts for tees and sweaters here.
Are the mugs dishwasher and microwave safe?
No, because these mugs do not go through sublimation, they cannot withstand being frequently exposed to elements of the dishwasher and microwave. It is highly recommended that you avoid both.
What if my item arrives damaged?
Please email us at firstname.lastname@example.org and we will get a replacement shipped out ASAP.
Do you accept returns and exchanges?
Yes, please contact us at email@example.com. (Please note: due to the nature of the items, returns and exchanges will NOT be accepted on custom orders or digital downloads.)