Thank you for visiting and shopping with KynYouBelieveIt! Below you'll find the terms and conditions that constitute our shipping policy.
Shipment processing time
In general, we do our best to ship all orders within 2-4 business days, though this timeline is subject to change based on demand and time-of-year. Additionally, items that are made available on a preorder basis are subject to the shipping times found within the item's listing page. Orders are not shipped or processed on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days – we will do our best to communicate when delays are expected and greatly appreciate your patience.
Delivery times & shipping rates
We ship all orders with USPS services – these delivery times can range anywhere from 1-10 business days, with most orders being delivered within 3-5 business days. Delivery estimates and shipping charges for your order will be calculated and displayed at checkout, but here are price and date ranges for your reference.
Please note: the date ranges are estimates, and delivery delays can occasionally occur. Unfortunately, these delays are out of our hands, and we appreciate your patience if you experience a delayed shipment.
|
Shipment method |
Estimated delivery time |
Shipment cost |
| USPS Envelope Services* | 2-10 business days | $0-1 |
| USPS Parcel Select | 2-8 business days | $7-15 |
| USPS First Class Mail | 3-5 business days | $3-6 |
| USPS Priority Mail | 1-4 business days | $8-18 |
| USPS Priority Mail Express | 1-2 business days | $20-30 |
*tracking is not included on USPS Envelope services, and this method is only available for sticker and bookmark orders. Should you need tracking on your order, it is recommended that you upgrade your shipping method at checkout.
Shipment to P.O. boxes or APO/FPO addresses
KynYouBelieveIt ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & order tracking
Once your order ships, you will receive a shipment confirmation email containing your tracking number(s) if applicable. The tracking number will be active within 24 hours.
Customs, Duties and Taxes
KynYouBelieveIt is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Missing, Misdelivered, and Stolen Packages
As a general rule of thumb, packages are almost never lost and almost always just delayed. That said, if you believe your shipment has been lost, stolen, or mis-delivered, please contact us at hello@kynyoubelieveit.com. We will do everything in our power to make it right – either through a refund or reshipment.
The timeline to report missing and misdelivered packages is 60 days from the date of shipment. If more than 60 days have passed since your order shipped, please note that remedy options will be on a case-by-case basis, with refunds no longer being available.
Damages
If your item is damaged or lost during transit, please contact us at hello@kynyoubelieveit.com with information about your order and pictures of the damaged goods (if applicable). We will do everything in our power to make it right – either through a refund or reshipment.
Returns & Refunds
Our Return & Refund Policy provides detailed information about options and procedures for returning or exchanging your order.