DEADLINES
KEEP IN MIND: we will NEVER make any hard guarantees about delivery dates. Delays can happen, and they are out of our hands.
WHAT WE'RE DOING
During the holiday season, we ask for anywhere from 1 to 5 business days for processing (the time between when you place your order and when it ships). If you are on a specific deadline, you're encouraged to contact us; in other words: help us help you. We can always push your order up in the queue, but we need to be told about it first!
At the end of the day, please keep in mind that we are a very small team who need to take care of ourselves during this busy season, so your extra patience and understanding during this time of year is so appreciated.
NEED EXTRA HELP?
If you ever have issues with deliveries, etc., please reach out by EMAIL at hello@kynyoubelieveit.com – I promise we’ll make it right for you, but please allow 2 full business days for a response before following up. (And remember there are real humans on the other end of the screen. 🫶🏻)
Communication is KEY this time of year, so hopefully this answers all your questions!