How long until my order ships?
We make every effort to ship all orders within 2-4 business days, though this timeline can change depending on demand and time-of-year. For the most up-to-date processing times, please check your order confirmation email. Once an order ships, transit time can take anywhere from 1-10 business days depending on the method selected at checkout. Most orders arrive within 5 business days after shipping.
If you need your order by a certain date, you are encouraged to reply to your order confirmation, and we'll do our best to accommodate your request.
This item is a gift! Can you leave the receipt out and/or add a gift message?
Good news – KYBI packing slips don't show prices to begin with, so you're all set to send a shipment straight to your loved ones.
If you'd like to add a gift message onto your order, feel free to enter it into the notes section at checkout, and it will show up on your order's packing slip! For additional (paid) gift-wrapping options, click here.
I have a different question not listed here.
No worries! For more extensive FAQs, check out this link. If you still can't find your answer, feel free to email us at firstname.lastname@example.org. We'll do our best to get back to you within 2 business days (excludes weekends/holidays).